Program Management Activities
The value generated from establishing a successful Supplier Desk can be experienced in several key areas:
01Analyze and develop strategy for program
02Draft process, policy, SOP and guide tools
03Develop rollout plan, communications and training approach
04Implement a key user group pilot to assess readiness
05Implement program enterprise wide according to plan
06User onboarding, training and communications
07Establish KPIs and VOC capabilities to ensure continued adoption
08Formalize knowledge capture and continuous improvement plans
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Revolutionize Your Supplier Management
A scalable resource model allowing you to effortlessly identify, evaluate, and optimize your suppliers for growth and success.
Enhance focus on improved supplier relationships, minimized risks, and optimized procurement costs with a team of knowledgeable resources.
Free up internal resources to focus on core business functions. This flexibility helps you stay agile to respond to changes in the market.
Boost efficiency and improve accuracy through streamlined and automated processes. Flexible resourcing reduces time and resource constraints.
Provide real-time insights into supplier performance and potential risks allowing you to improve performance and make informed business decisions.
Procurement Transformation: A Modern Road Trip, Part 2 – The …
Procurement Transformation: A Modern Road Trip, Part 2 – The Vehicle (a.k.a. Technology)
The Basics of the Supplier Desk
An outsourced supplier desk for optimized supplier management processes, improved supplier relationships, and reduced costs.
Ensures that the appropriate procedures and personnel are established and can be expanded or modified to accommodate evolving business requirements.
Establishes a centralized supplier management function across supplier identification, registration and onboarding, qualification, risk, issue resolution, measurement, and ongoing training and support.
Produces valuable data and outputs such as recommended supplier lists, surveys, and scorecards. Helps to streamline processes and improve the use of automation.
Supports supplier diversity programs promoting a more inclusive and innovative supply chain. Provides opportunities to businesses that may have been traditionally excluded from the procurement process.
Allows organizations to take proactive steps to mitigate risks and ensure a continuity of supply. Helps to hold suppliers accountable for meeting contractual obligations and delivering high-quality products and services.
Provides insights into supplier performance over time to identify areas for continuous improvement. Works collaboratively with suppliers to make these improvements leading to better performance and increased value.