Digital Transformation

Technology Implementation

Deploying a more streamlined and scalable approach to procurement technology implementation results in earlier successes and value.

The Turning Point of the Digital Transformation

Technology Implementation
Comprehensive Implementation That Brings It All Together: People, Process & Technology

Our team of certified solution experts blend technical and procurement business process subject matter expertise to enrich and accelerate the technology implementation process, ensuring on-time and on-budget.

Implementation of New Technology

Fundamental Systems Implementation

  • 01

    INITIATE
    Setup project, project team alignment and schedule
  • 02

    PLAN
    Information gathering, analysis, design and change plan
  • 03

    BUILD
    Solution configuration, supplier enablement and UAT use case design
  • 04

    TEST
    Quality testing, systems validation and UAT planning
  • 05

    TRAIN
    Super user training, UAT user training and final UAT acceptance
  • 06

    GO-LIVE
    Cutover planning, change management deployment and transition to support
  • 07

    HYPERCARE
    Enhanced support, user stability assurance and final documentation
  • 08

    CLOSE
    Support handover, final sign-off and lessons learned

    Ready to begin your Procurement transformation?

    Building Blocks Of A Successful Procurement Technology Implementation

    NO COOKIES
    Most solutions reach peek of effectiveness when configured based on “true” business process vs “cookie cutter” models often used as a cost savings measure.
    DODGE EARLY MISTAKES
    Avoid pitfalls of future fixes, workarounds, and user complaints by conducting truly “user” acceptance tests based on high volume use-cases.
    SAY IT LOUD
    Ensuring the organization knows what’s coming, why and what to expect goes a long way to achieving adoption and return on investment.
    KEEP IT REAL
    End-users embrace solutions vis-à-vis training tools and communications that emulate their “real-job” and culture.
    LISTEN CAREFULLY
    Engage a dedicated helpdesk and implement VOC that provides users with a variety of portals for 2-way collaboration.
    IMPROVE REACH
    Develop sensible metrics for effective monitoring and improvement tied to defined SLAs and governance.
    The formula for success relies heavily on leveraging a formal roadmap that depicts the solution module deployments, impacted users, needs for technical involvement, stakeholder participation, dedicated PMO and solution provider furtherance. Also, keeping the end-user and impact to the organization a topline focus provides for the highest degree of success in getting the program adopted long-term. Bonus Tip: Avoid marking the “Go-Live” as the success metric.

    A Few Keys to Success

    In some instance, procurement organizations have achieved a certain level of maturity or have excelled in some areas of their business, but still need some degree of support in expanding their capabilities

    On time, on budget… these are the typical metrics that implementations are judged by. These can not be met if you do not have a well thought-out plan. Identify all the key stakeholders, identify bottlenecks (period closes, IT freezes, holidays, etc). Make sure that you have executive buy in to remove any bottlenecks that might occur.

    Future-Proof: Design a solution with the end state in mind, then implement in logical phases. Harmonize the business process while ensuring you have the ability to localize the solution based on country regulations, and accommodate small modifications by Business unit. A well thought out design will accelerate user adoption and lower the overall implementation costs

    Admit you don’t know what you don’t know: Rely on Subject Matter Experts on topics that your organization has less experience in. This can include Integration, Change Management, Best Practices, etc

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