Technology Transformation Phases
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A Strong Foundation For Digital Transformation Starts With A Well-Defined Plan
Baseline understanding of current people, process, and technology
- Current Process Documentation
- Technology Review
- Culture Mapping
Review of desired results from a technology initiative and strategic alignment
- Areas of Focus / Desired KPIs
- Known Risks
- Definition of Success
Applying best practices and industry experience to develop recommendations
- Best Practices
- Risk Identification
- Customer Experiences
Documentation of the combined future strategy accompanied by a change plan
- Process Maps
- Risk Mitigation
- Change Management
Alignment of Business & Technology
Establishing the vision and plan is essential to understanding where you’ve been and where you are going is critical – too many companies focus purely on short-term needs, such as features and functionality.
Getting the leadership, stakeholders and key users on-board early in the program will ensure all the needs of the business are addressed and optimal adoption has a real opportunity to be realized.
Have each short-listed provider produce and perform a “real” conference room pilot vs ‘canned or cookie-cutter’ solution demonstrations.